Refund policy

Returns & Exchanges Policy

Every Aggressively Creative order is printed for you after you place it. Nothing sits in a warehouse waiting. That keeps waste down, and it means we handle returns a little differently than a big retailer.

If something is wrong on our end, we fix it. Fully.

Damaged, defective, misprinted, or the wrong item — email hello@aggressivelycreative.com within 21 days of delivery with your order number and a photo of the problem. We will send a replacement or refund you in full, whichever you would rather have.

The photo is the important part. It is how we get a replacement approved, so sending it in your first message is the fastest way to get this sorted. You will not need to send anything back, and you will not pay for shipping.

You will hear from a real person within one business day.

If your package never arrived

Tell us as soon as it seems overdue — don't wait. Lost packages are on a tighter deadline than damaged ones, and the sooner we know, the more we can do. Email us with your order number and we will chase it.

If it is a sizing or change-of-mind thing, we cannot take it back.

Because your item was made specifically for you, we cannot return it to stock or resell it. So we are not able to offer returns or exchanges for wrong size, wrong color, or a change of heart. We know that is not what anyone wants to read.

What we can do is help before you order. Check our sizing guide, or just email us and we will help you pick. We would genuinely rather spend five minutes getting it right than have you stuck with something that does not fit.

A note on exchanges

Since every item is made to order, there is no stock to swap from — so we cannot exchange one size for another. If something arrived damaged or misprinted, the replacement we send is free and you keep the original. That part we handle completely.

Wrong address

If a package comes back because the address was incorrect, we can resend it — you would cover the reshipping. Email us quickly if you spot a mistake, because returned packages are only held for a limited time before they are donated.

Cancellations and changes

Orders go to print fast. Email us within 12 hours and we will do our best, but once it is printed we cannot stop it.

Questions

Email hello@aggressivelycreative.com. A person reads that inbox.